FAQ

Signature Werks offers two years warranty on our Big Brake Kit including brake calipers, brake rotors, and bracket adapters. Customers must provide an order number, copy of Invoice, and copy of brake report from a Certified Licensed shop. 

Brake Calipers:

2 years warranty major against to major defects happening to the calipers including leak, materials, and workmanship, paint not included. We offer free caliper replacement with chosen color/logo. The customer is responsible to ship back the defective caliper. 

Brake Rotors:

2 years warranty against to major defects happening to the brake rotors including warping, cracking, or any proven damage that prevents spirit driving within 2 years of the item purchase date, we offer one-time free rotor replacement, rotors must be within the minimum thickness. This warranty applies to any track day abuse or spirit driving. The customer is responsible to ship back the old rotors.

Brake Adapter Bracket:

2 years warranty against to any defects happening to the brake adapter bracket including materials, and workmanship. The customer is responsible to ship back the old brake adapter bracket.

Brake Pads:

90 days Warranty against to materials and workmanship defects happening to the brake pads when new. We are not responsible for any noise, or normal wear and tear, this warranty is limited to the exchange of the product only.

Brake Lines:

90 days Warranty against to materials and workmanship defects happening to the brake lines when new. We are not responsible for any normal wear and tear, this warranty is limited to the exchange of the product only.

Returns and Exchanges are only accepted for any of these occurrences:
- We DO NOT refund shipping and handing
- Received wrong or defective item(s).
- Did not receive ordered item(s).
- Customer must contact us within 7 days of delivery date.
- All returns and exchanges are subject to approval.
If you have any questions, please for free to contacts us.

Why isn’t my tracking number giving me updates? 
Your package needs to reach a USPS/UPS Sort Facility and get scanned into their system. Until then, please allow some time for your tracking number to return updates.